Shipping Policy

1. Processing Time

All orders are processed within [1-3] business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. You will be notified via email if there is a significant delay in the shipment of your order.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Domestic Shipping: [3-7] business days

• International Shipping: [7-21] business days

Please note that delivery delays can occasionally occur due to customs processing or unforeseen circumstances.

3. Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

4. International Shipping

International shipments may be subject to import taxes, customs duties, and fees imposed by the destination country. These charges are the responsibility of the customer.

5. Lost or Damaged Packages

We are not liable for any products lost or damaged during shipping. If your package is lost or you receive a damaged item, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.

6. Address Accuracy

Please ensure that all shipping information is correct. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

7. Contact Us

If you have any questions regarding your order or our Shipping Policy, please contact us at: Focus Aura Studio